Billing Terms & Conditions
Last Updated: [11/3/2025]
These Billing Terms and Conditions ("Billing Terms") govern your payment and billing arrangements with Lema Organics when you make purchases through our website [www.lemaorganics.com] (the "Site"). By making a purchase on the Site, you agree to these Billing Terms.
1. Payment Methods
We accept the following payment methods:
- COD
2. Billing Information
When making a purchase, you agree to provide accurate, current, and complete billing information. This includes, but is not limited to, your name, address, phone number, email address, and payment details. You are responsible for ensuring that your billing information is kept accurate and up-to-date.
If we are unable to verify the payment details provided or process your payment, we reserve the right to cancel or delay your order.
3. Order Confirmation
Upon successfully completing your order and providing payment information, you will receive an order confirmation email. This email will detail the products you have purchased, the order total, and any relevant shipping information.
Please review the order confirmation carefully and notify us immediately if you notice any errors.
4. Charges and Pricing
All prices listed on the Site are in [Currency] and include applicable taxes (where required by law). The final price may include additional charges, such as shipping and handling fees, which will be displayed during the checkout process.
We reserve the right to change prices and fees at any time, but such changes will not affect any orders that have already been processed and confirmed.
5. Authorization for Payment
When you provide payment details, you authorize Lema Organics to charge your payment method for the total amount of your order, including any applicable taxes, shipping fees, or other charges. This authorization will remain valid until the payment has been fully processed or the order has been canceled or refunded.
If your payment is declined or there are issues with the payment method provided, we will notify you and may request an alternative form of payment.
6. Subscription Billing (if applicable)
If you are signing up for any subscription services (such as a recurring order or membership), you authorize us to charge your payment method on a recurring basis as agreed upon at the time of subscription. You can cancel your subscription at any time through your account settings or by contacting our customer service team at lemaorganics@gmail.com
Please note that we may offer different subscription options with varying billing cycles, such as monthly, quarterly, or annual payments. You will be notified of the specific terms before completing your subscription purchase.
7. Refunds
Refunds will be processed in accordance with our Refund and Returns Policy. If an order is refunded, the amount will be credited to the original payment method, excluding any shipping costs unless otherwise stated in our policy.
Refunds may take several business days to process depending on your payment method and financial institution.
8. Security of Payment Information
We take the security of your payment information seriously. Our Site uses encryption technology (SSL) to protect sensitive information during transactions. However, while we take reasonable precautions to safeguard your payment information, we cannot guarantee the security of information transmitted over the internet.
9. Cancellations
If you wish to cancel an order, you must contact us immediately at [email address] or [phone number]. We can only cancel an order if it has not yet been processed or shipped. Once an order has been shipped, you will need to follow our Refund and Returns Policy to return the product and receive a refund.
10. Late Payments (if applicable)
In the case of subscription services or payment installments, if we are unable to collect payment within the specified billing period, we reserve the right to suspend or cancel your subscription or order. If payment is not received in a timely manner, late fees may apply, and your access to services may be restricted until the outstanding balance is paid.
11. Taxes
You are responsible for any taxes or duties imposed by your country or jurisdiction. If applicable, taxes will be calculated and added to your order during checkout, and you will be notified of the total amount before completing the purchase.
12. Disputes
If there is a billing dispute, please contact us at [email address] within [30] days of the transaction. We will review your claim and work with you to resolve any discrepancies.
13. Changes to Billing Terms
We reserve the right to modify or update these Billing Terms at any time. Any changes to the Billing Terms will be posted on this page, and the "Last Updated" date will be revised. It is your responsibility to review these terms periodically. Continued use of the Site or services after any changes are made constitutes acceptance of the updated Billing Terms.
14. Contact Us
If you have any questions or concerns regarding your billing, payments, or these Billing Terms, please contact us:
Lema Organics
Email: lemaorganics@gmail.com
Phone: 03183431898